mmk22 Privacy Policy
This policy explains how we collect your personal data, the purposes for which we use it, and how we protect it.
Last updated: 30 October 2026
Introduction and Purpose of This Policy
mmk22 treats the privacy and personal data protection of its players as a serious commitment. This Privacy Policy ("Policy") explains how we handle the personal data of players and website visitors ("you" or "player").
This Policy applies to the mmk22 website, mobile platform, game services, and all communication channels. By continuing to use our services, you are considered to have agreed to the terms of this Policy.
If you have any questions after reading this Policy, you can contact us at [email protected].
Types of Data We Collect
There are two types of data: data provided by players and data we collect automatically. Details are shown in the table below.
| Data Type | Details | How It Is Collected |
|---|---|---|
| Registration Data | Username, email (or phone number), date of birth | Entered directly by the player |
| Financial Data | Deposit / withdrawal records, KBZPay / Wave Money / AYA Pay usage | At the time of payment processing |
| Game Data | Game records, bet amounts, login times | Automatically by the platform |
| Technical Data | IP address, device type, browser, OS | Automatically by the web server |
| Communication Data | Live Chat records, email correspondence | From customer support |
Important Note
We never collect more data than necessary without the player's consent. Payment details (such as bank card numbers) are not stored on our servers — they are stored securely with the payment service provider only.
How data is used
Service operations
- Account registration and verification
- Processing deposits and withdrawals
- Applying bonuses and promotions
- Calculating and awarding VIP levels
- Maintaining the gaming experience
Security and accuracy
- Fraud and money laundering prevention
- Protecting player accounts from unauthorized access
- Implementing responsible gambling policies
- 21+ age verification
Customer service
- Keeping records for 24/7 Live Chat responses
- Issue resolution and complaint handling
- Maintaining email communication records
Service improvement
- Analyzing data to improve the platform
- Researching players' favorite game types
- Fixing technical errors
- Using data to develop new services
Third-party data sharing
We never sell or rent player personal data to any third-party companies (such as advertising companies or data brokers). Player data will not reach third parties except where it is directly related to our services.
Payment services
We share only the data required to process transactions with payment services such as KBZPay, Wave Money, and AYA Pay.
Game technology services
Game software providers receive only the minimum data needed to verify game outcomes — no personal information.
Legal requirements
When legally required by official authorities, we comply and provide data as required by law.
Cookies and tracking technologies
The mmk22 website uses cookies and similar technologies. They are used to improve your browsing experience and keep the website running smoothly.
Functional cookies
Essential for the website to work properly. These cannot be disabled.
Session cookies
Used to remember your active session so you don't have to log in again.
Analytics cookies
Used to understand browsing patterns on the website. No personally identifiable data is included.
Cookie controls
You can disable cookies in your browser settings. Note that some services may be affected as a result.
Data security measures
mmk22 uses a combination of technical and organizational measures to protect player data. The following steps are in place to reduce the risk of a data breach —
SSL encryption
All data transmitted between the website and the player's device is protected with SSL/TLS encryption. This prevents interception and tampering.
Server security
Servers storing data have strict access controls in place and undergo regular security checks. Only authorized staff can access server data.
Staff training
All staff who handle player data are required to complete technical training on personal data protection procedures.
Data segregation
Player data is separated by category to limit unnecessary combining. Access is granted on a least-privilege basis according to business need.
Data breach notification
In the event of a data breach, we will notify players as quickly as possible and explain what measures we have taken.
Data retention policy
Active accounts
Data of active accounts will be retained for as long as the account remains active. This data is necessary to provide our services and resolve any issues.
Closed or pending deletion accounts
When a player requests data deletion or closes their account, data will be deleted or anonymised after the retention period required by financial and security regulations (typically 5 years).
Communication records
Live Chat and email records are kept for a defined period to maintain customer service quality and resolve complaints.
Player Rights
Players have the following rights regarding their personal data—
Right to access data
You can ask what data we hold about you. Submit a request to [email protected].
Right to correct data
You can request corrections to any inaccurate personal information. This can be done through your account settings or by contacting us.
Right to delete data
You can request deletion of your data as long as it does not conflict with legal requirements.
Right to restrict data
If you want to restrict how we use your data for certain purposes, contact us to discuss.
Right to export data
You can request a copy of your personal data in a readable format.
Right to object
If you wish to object to how your data is handled, contact us and we will look into it.
To exercise any of these rights, contact us at [email protected]. If we have not responded within 30 days, we will follow up to resolve the matter.
Under 21 Child Protection
Age restriction
mmk22 services are for adults aged 21 and above only. If we become aware that personal data of anyone under 21 has been collected, we will delete it immediately and close that account. Parents or guardians who have concerns about their child accessing the platform may contact us at [email protected].
Changes to This Policy
Right to amend policy
We may update this Privacy Policy from time to time. When changes are made, we will update the "Last updated" date on this page. We encourage players to check this policy regularly to stay informed of any updates.
Notifying players
Players will be notified of any significant changes before they take effect. Continued use of the platform after a policy change will be considered acceptance of the updated policy.
Contact us
For any questions about this policy, contact us at [email protected]. We are also available 24/7 via Live Chat to answer your questions.